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Two households, one membership. One is an older home surrounded by mature trees, where the plan keeps on top of a roofline that collects debris quickly. The other is a newer build that collects very little debris, where the plan is about peace of mind. Either way the annual clean is arranged, the cost is spread across the year and the price is held for three years.
I created our VIP Membership for existing domestic customers who want their gutter maintenance organised throughout the year. It spreads the outlay cost-effectively, keeps the roofline checked between scheduled visits and removes the need to remember when the next clean is due, all whilst holding the price for three years.
Our VIP Membership is a monthly plan for scheduled gutter maintenance, and it is a domestic-only offer. It is open exclusively to existing customers, from the moment their first external or gutter clean is done.
Your membership is costed on the first clean we carry out at your property and offered as a repeat of that job, which is how the price reflects the size and shape of your own roofline rather than an average. If there are extra gutter runs you would like covered, they can be added to the plan as an add-on to the price of the original scheme.
The membership includes:
The plan does two jobs across the year. The annual clean keeps the gutters clear, and the blockage guarantee covers anything that develops in between.
Home maintenance costs are easier to manage when they are planned in advance. A one-off gutter clean can feel like an expense that keeps returning just when it is least convenient, especially if several elevations need attention or access is more involved.
In that setting, a monthly plan creates a predictable maintenance payment, avoids the need to find the full cost in one month, and gives the household a regular arrangement with a company that already knows the property and its problem areas.
One thing worth being clear about: the membership is not a promise of twelve physical visits. What the monthly payment spreads is the annual clean and the blockage cover across the year, not a visit every month.
Spreading the cost is not only about debris levels, though. Some homeowners simply prefer a known monthly amount to an invoice they were not expecting, and holding the price for three years makes that easier still.
Regular cleaning also helps limit the consequences of blocked gutters. Water can spill onto fascias, soffits, brickwork and nearby walls, and continued damp can contribute to staining, mould and deterioration around the roofline. That is the point of the plan, and it is also the reason not to leave a roofline unchecked for years at a time.
The plan answers two different needs. One is a property with a consistent reason for collecting debris, where the value is in keeping on top of a roofline that fills up quickly. The other is an owner who wants the maintenance taken care of automatically, whether or not their gutters collect enough debris to cause problems.
Mature trees close to the property keep dropping leaves and small twigs, and mossy roof tiles shed material into the gutters. Twigs and moss then restrict the flow towards the outlets, leaving rain less room to move through the system, and on an older roofline a loose joint, a sagging section or a developing leak can gradually affect the surrounding fascia and brickwork if nobody is keeping an eye on it.
A busy household where maintenance bookings are easy to forget is the other half of it, and the VIP Membership starts to look like a sensible way to stay ahead of recurring problems.
A home with less debris still arrives at the same membership. The owner wants the reassurance that the clean is in the diary, the cost is spread and the price is fixed for three years, and that is reason enough on its own.
A one-off booking remains a straightforward option and always will. If that is how you prefer to manage your maintenance, the instant quotation and booking system is right there, and there is no obligation to join anything.
Our quotation and booking system uses tick-box questions to collect the information needed for most domestic jobs. This usually removes the need for a site visit before we provide a quotation. You can get an instant gutter cleaning quote and decide whether a one-off service or a membership conversation is more appropriate.
For most domestic cleans we use a ground-based gutter vacuum, so the work is carried out safely from the ground. Before every visit we assess the property, including the height we need to reach and the access available around the building, and we plan the clean around that. If a job needs a different approach because of height or access, we will tell you before the work is carried out.
VIP members receive an additional 10% discount off all other services, above and beyond our existing discounts, subject to the membership terms and the service being suitable for the property.
That discount is often useful because the conditions causing gutter trouble can point to related work elsewhere. Moss-blocked gutters will usually highlight the need for Roof Cleaning or a biocide treatment. A tired exterior may benefit from Cladding & Render Cleaning. Other areas of the property, such as a conservatory roof, driveway, patio, path or solar panels, may also be due attention at around the same time. The discount is there for every member to use as and when it becomes useful, whether that is this year or in three years, and it applies across the whole of the exterior work we carry out.
The VIP Membership suits a wider range of homes than the debris in your gutters suggests. It is the right choice if you want the annual clean arranged rather than remembered, if you would rather pay a known monthly amount than an unexpected invoice, and if holding the price for three years appeals.
If you would rather book each clean as it comes round, that works too, and the instant quotation and booking system handles it in the same place. The membership is there whenever you decide it suits you.
Outside of the VIP membership scheme, we also offer an interest-free payment option through our partners at PayItMonthly: three monthly instalments, available at checkout. To qualify, customers must be 18+ and pass standard eligibility and affordability checks.
Regular gutter maintenance protects the roofline from avoidable blockages, overflow and water damage. If you are an existing customer and want a planned domestic arrangement, read about our VIP Membership. For a one-off clean or other domestic service, use the instant quotation and booking system.
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